Again we are in a battle with Volkswagen Auto. They are crooked, they lie, they Gerry rig repairs and just screw over customers in general. Do not buy a car from them you will regret it.
We are so disgusted with Volkswagon that I cannot believe the lengths they go to in order to screw over customers! What has this country come to? Better yet, why are we allowing a foreign car maker to screw over us in our own country? There is no dignity, no honesty, no integrity whatsoever.I am asking anyone who has bought a Volkswagon and had bad experiences to please contact me. We are trying to put together an international class action suit to stop these thieves for once and for all.
Let me tell you about our experience then please contact me with yours.
In Oct. 2018 my Granddaughter bought a new 2019 Jetta from lees summit Volkswagon in Mo. The salesman was told she could not do payments over 300 dollars. He made her payments three hundred and fifty-eight dollars. They lied about everything on this car. She chose a white color they gave her gunmetal gray. They did basically what they wanted and railroaded her. My husband ( her Grandfather) cosigned for her and they tried all kinds of tricks there at his cosigning. They tried to get him to pay more money and bigger commissions etc. You name it they tried it. They actually pride themselves on being scam artists.
At any rate, she was in this car and now had to make payments and this is where the scam begins.
See your payment is due on a certain date, well supposedly you have a grace period but not so with Volkswagon. If your payment was due yesterday and you got paid today, you called it in this morning thinking you were on time, But! You are not you are late and they add this 88-dollar late fee, so you did not make a full payment because your late fee comes off the top. so now you have only made a partial payment and so you are delinquent. This goes on a month to month and all of a sudden you owe three payments because you are three payments behind! Talk about giving new meaning to Revolving credit! These guys are amazing at creative financing! They can make numbers do things you would not believe! So time goes on and pretty soon V W credit is calling the cosigner saying you are three payments behind. Of course, they are getting their late fees and penalties all along. So, now they start ruining the cosigner's credit by reporting to the three credit bureaus. Of course, the buyer does not know what this is all about. So the cosigner tries to call VW credit. Nope, that does not work, you cannot get to talk to anyone there. This is the slickest scam I have ever seen. VW makes Ponzi look like an amateur!
That is just the finance end. Let's get to the good stuff now. As time goes on the new car buyer gets these letters of recall from VW saying this needs to be replaced or that needs to be fixed, so you are constantly having to bring the car into the service department to have a recall taken care of. VW has more recalls than any auto dealer I have ever heard of! This is all in excess of normal problems you may incur. If your car won't take gas they log it as an engine light came on. Yes, they lie and they do it often. They Gerry rig repairs when a car is close to the warranty expiring. That is exactly what they did to my granddaughter! Only she took it to the nearest VW dealer and that mechanic said he had never seen anything like it in his life! Of course, the lees summit dealer lied and said he did not say that. This car was a potential death trap with loose bolts in the gas tank. and they knew they were doing it. It was a ploy to get the car out of warranty before it was repaired correctly. That way the customer would have to stand for over four thousand dollars worth of repairs. when the car was defective to start with. VW refused to do what was right! They rather lie and cheat and screw over customers. The mechanic where the car was taken admitted it was the worst thing he had ever seen. We will subpoena him and I am sure they will try and fire him. (They will even screw their own employees.) We received a letter that they told the att. General of our state the car was out of warranty and it was brought in for a light bulb before that. How do these people sleep at night? How do they kiss their Babies with their lying mouths? How were they raised? No Morals, No pride, no integrity, No self Respect! That is so sad.
We surrendered the car so they can sell it and pay off the loan. But meanwhile, I will continue to battle them and do everything in my power to let people know VW is crooked they have liers theifs and scammers working for them because no decent self-respecting human would want to be associated with them.
If you have a story about your bad experience with VW please contact me, and I will publish it. If we get enough we can fight back and put them out of business.